STEP Wallet – COMPLETE eWallet Payment Overview


Dompet Selangka is the official application for Selangor BINGKAS program transactions. Through this eWallet, recipients can purchase important items at registered locations more easily and safely. Registration for BINGKAS Selangor 2025 is open from 1 to 30 November 2025 via the official website

What is STEP?

To strengthen the readiness of business entities and complement the Contact Tracing efforts carried out by the Selangor State Health Department (JKNS), the Selangor State Government introduced the SELangkah initiative: an entry and exit registration system in government, business and individual environments.

The concept of the SELangkah initiative – Safe Entry – is to automate the registration of individuals entering a location, easily and quickly. This initiative has 3 pronged objectives:

  • “Protect business premises,
  • “Protect customers
  • “Helping the front line team”

Like MySejahtera, location visitors can use this application to scan QR code posters, using the camera function on their mobile phone, either before entering the location or when making payment, depending on the respective location owner’s settings.

The only difference is that records of visitor visits to these premises will be maintained by the State Government administration, and activated by public health officials if there is a report of a Covid-19 incident at the premises (such as in supermarkets, grocery stores, wholesale markets, etc.).

Through this initiative, all visitors to the locations involved can be tracked and contacted easily and quickly.

The SELANGAH initiative also allows users to receive assistance through the SELANGAH Wallet and free health screenings for heart, cancer and diabetes.

Selangor Prosperous Living Assistance (BINGKAS)

STEPSTEP

Selangor Prosperous Life Assistance (BINGKAS) is a program introduced to improve the Smart Selangor Mother’s Love Program (KISS) by providing RM300 every month through the Seangkat application and Wavpay eWallet.

This assistance is intended to ease the financial burden on the community and help heads of families to purchase basic necessities including educational equipment for students so that the quality of life of the people of Selangor can continue to be prosperous.

Application Eligibility Requirements

The following are the eligibility requirements for SELANGKAH Wallet recipients, as follows:

  1. Malaysian citizen
  2. Household income below RM5,000 a month.
  3. Born in the state of Selangor or living in Selangor for more than 10 years
  4. Registered voters in the state of Selangor
  5. Families with a minimum of two (2) dependents aged 18 and under

Application Opening Date

Registration for Bingkas Selangor is open from 1 November 2025 to 30 November 2025 via the official Bingkas Selangor website:

Amount of Assistance STEPS Wallet

Eligible individuals will be given SELANGKAH Wallet assistance of RM300 every month. The value of the eWallet will be added automatically every month as much as RM300.

List of Basic Help Items

one step walletone step wallet

STEPS This wallet can only be used in registered shops and supermarkets. Every purchase is only accepted without cash (cashless).

Among the basic needs listed in the BINGKAS 2024 program are:

  • Rice
  • Noodles and Vermicelli
  • Bread
  • cake
  • Egg
  • Sugar and Salt
  • Spices, sauces, soy sauce and so on
  • Flour
  • Cooking oil
  • Drug
  • Vegetables and fruits
  • Chicken, beef and, lamb and fish
  • Toiletries, toiletries and detergent
  • Disposable diapers
  • Dairy products – fresh milk, powdered milk, evaporated milk and sweetened condensed milk
  • School supplies – shoes, bags, books, stationery, uniforms and so on
  • Regarding education – school / academic books

How to Register for BINGKAS Selangor eWallet

Here’s how to apply for a SELANGAH Wallet specifically for Selangor residents:

  1. Visit the official website of BINGKAS Selangor:
  2. Prepare documents to attach to your application later such as:
    • Copy of Identity Card (Applicant and/or Spouse)
    • Copy of Population Identification Card, MyKid or Birth Certificate / Adopted Child Certificate / OKU Card / Learning Certificate from IPTA or IPTS (Children / Dependents)
    • Copy of Death/Divorce Certificate/Police Report (for single fathers/mothers)
    • Copy of Last Salary/Pension Slip (for civil servants/retirees)
    • Copy of EA or EPF Statement (for private employees)
    • Verify Income Reports of Community Figures such as Council Members/Lurah/Council Members/Village Heads (for self-employed/unemployed)

You can also refer to the following video link for more clarity and understanding:

How to Register Frames via the Website (New Users)

How to Register for the BINGKAS Program via Smartphone (For New Users)

Download the SEStep Wallet App

You can refer to the following link to download the SELANGKAH Wallet application to your respective cellphone:

Approval Check

You can check your approval for this assistance in the SELANGAH application.

You just need to log in to their official app or portal to check the application status and approval.

Purchasing Guide Use STEPS Wallet

For those of you who have received RM300 credit at SELANGKAH Wallet Selangor, you can see the steps for purchasing goods via the following application:

  1. Visit the stores registered in the BINGKAS program (see store list: list-stores)
  2. Select the item you want to purchase
  3. Scan the recipient’s ID in the SELANGAH application for verification
  4. The cashier will check the items purchased
  5. Make sure the balance on the virtual card is sufficient to make the payment
  6. Press the PAY button to select the BINGKAS account and make payment
  7. Enter the 6 digit pin for verification and activation of the QR code for payment purposes
  8. The cashier will scan the QR code to receive payment

*You can see updates to this information via the SELANGKAH application from time to time.

Further information

For further information, please refer to the STEP Portal at the link

OR

If you have any difficulties regarding SEStep Wallet, you can also refer to the following link:

For further information, please contact the Customer Support line via Telegram for any assistance.

Frequently Asked Questions

1. What is One Step Wallet?

Seangkat Wallet is the newest addition to the existing Seangkat ecosystem. This is a secure electronic wallet (e-wallet) specifically designed to provide convenience and comfort for all Selangor people. This wallet also symbolizes Seangkat’s commitment to connecting consumers and merchants to accelerate efforts towards a cashless society. Through Seangkat Wallet, users can carry out various non-cash transactions such as bill payments, utilities and credit top-ups with just a few taps on their smartphone.

2. What should I do if I want to change my 6-digit PIN?

– Go to the wallet main page.
– Tap the header section that displays your wallet balance.
– Click the “Change PIN/Forgot PIN” menu, then enter your current PIN before setting a new 6-digit PIN.

3. Why didn’t I receive an OTP (One Time Password)?

There are several reasons why you may not receive an OTP:

– Service disruption from telecommunications providers
– You may receive the OTP with some delay.
– Click “Resend” to get a new OTP or restart your mobile device.
– Mobile connection problems
– A poor network connection can cause the OTP to be received late.
– You can try switching between WiFi and Cellular Data connection.
– SMS is blocked on the device or by the telecommunications provider
– Please check your phone settings or contact your telecom provider to confirm.

4. What should I do if I forget my 6 digit PIN when making a transaction?

You can click on the “Forgot PIN” option to reset your 6-digit PIN after confirming your identity via OTP (One Time Password) sent to your phone via SMS.

5. Can I withdraw money from my Sekapan Wallet account?

Yes, you can. Withdrawals can be made from your E-Wallet account to your bank account.

– Go to the wallet main page.
– Tap the header section that displays your wallet balance.
– Click the “Withdraw” menu, enter bank account information, and confirm the request using a 6-digit PIN.

6. If I am a foreigner, can I register a Seangkat Wallet account?

Yes, you can. However, you must have a Seangkat account with a Malaysian mobile number to register.

7. What should I do if I lose my smartphone that has a Selangka Wallet account?

Please follow these steps:
Step 1:
Call Customer Careline at 1-800-22-6600 to immediately suspend your Dompet Selangka account. This step is important to protect the balance of money in your account.
Step 2:
Contact your mobile service provider to immediately block the SIM card to avoid any attempt to request an OTP to reset your One-Step Wallet password or PIN.

8. What is eKYC (Electronic Know Your Customer) Account Verification and what does it mean to you?

Account verification is an Electronic Know Your Customer (eKYC) process carried out via Seangkat Wallet. By verifying your account, it helps us get to know you better and protect your eWallet from unauthorized transactions.

9. Is Account Verification (eKYC) mandatory for me?

Yes, it is mandatory if the user wants to activate One Step Wallet (for example for QR Payments).

10. What information is required during Account Verification (eKYC)?

– You need to provide additional personal information such as occupation, position, type of business, email address
– Identity verification (ID verification): Scan the front and back of your identity card (NRIC) or passport.
– Face verification: Take a 3-second selfie video using your phone’s front camera.

11. Why did I fail eKYC verification?

Among the reasons for eKYC failure are:

– The identification document has expired
– Name, identity number or date of birth does not match the identity document provided
– The image of the identity document is not clear
– Photo of identity document is incomplete
– The selfie photo does not match the photo on the identity document
– Low selfie quality (dark, blurry, or out of focus)
– The address is unclear or difficult to read

12. How long will it take to verify my account?

The account verification process is usually immediate, except in certain circumstances where we may need a little additional time to process your application.
However, this process will not take more than 3 working days.

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